DELIVERY
All orders are dispatched from Sydney, Australia. Most orders are dispatched within 48 hours however occasionally there may be a delay if we need to review your order or during busy periods. Please note all orders are sent using registered post or courier and therefore must be signed for.

We provide a standard delivery service:

  • Australia $12 or free of charge for full price stock orders over $250,  4 ÷ 7 days
  • Europe – $39  or free of charge for full price stock orders over $250, 7 ÷ 14 days
  • USA & Canada $44 or free of charge for full price stock orders over $250, 10÷ 14 days
  • Rest of World – $49 or free of charge for full price stock orders over $250, 10÷ 16days

 

Christmas Deliveries – place order before 15:00 Sydney time, 05.12.25 to guarantee International deliveries and Australia orders before 15:00 Sydney time, 15.12.23.

 

Customers outside of Australia

International shipping – We deliver all over the world with few exceptions. We are able to ship to many countries on a DDU basis (Delivery Duty Unpaid). This means the recipient will be liable for any local sales taxes or import duties on orders placed outside of the EU.

 

If you have any specific questions regarding shipments and deliveries, or you would like to upgrade your shipping to receive your order more quickly please feel free to contact us at sales@tuwi.com.au